tools

Must-Have Tools to Boost B2B Marketing Success

Relying on outdated strategies and manual processes can leave your marketing efforts falling short. The right tools aren’t just nice to have—they’re essential for staying competitive, especially in today’s fast-paced and rapidly changing marketplace. From automating time-consuming tasks to generating ...
interactive content

How Interactive Marketing Drives B2B Customer Engagement

Engagement is the spark that turns interest into action—and action into sales. According to Sam Horton, senior director of strategic ecosystem partnerships at Firework, “Consumers are no longer satisfied with passive viewing experiences as they want to interact and engage ...
Last-Minute Holiday Gifts for Business Associates and Clients

Last-Minute Holiday Gifts for Business Associates and Clients

The holiday season is a great time to show appreciation for colleagues, employees, clients, mentors, and strategic partners. Yet, with tight schedules and end-of-year deadlines, finding thoughtful gifts can sometimes slip through the cracks. If you’re scrambling for last-minute ideas, ...
biff

How to Handle Tough Customer Conversations Using BIFF Response Model

One out of every three customers will discontinue your service after just one bad experience. Think about that: for every three clients you serve, just a single slip-up with one of them could mean a lost relationship, lost revenue, and ...
value proposition

How to Define Your Value Proposition and USP

You may know your business inside and out—but do your customers? With 77 percent of consumers making purchasing decisions based on name recognition, it’s clear that branding matters. Defining and communicating your value proposition and unique selling proposition (USP) help ...
know your customer

Six Effective Ways to Know Your Customers Better

What drives B2B customers to choose one vendor over another? Dr. Ron Friedman, psychologist and the founder of ignite80, surveyed B2B buyers about what drives their decision-making process. The findings show that “B2B customers prefer interactions that fuel their psychological ...
How Great Leaders Inspire Action: The Power of ‘Why’

How Great Leaders Inspire Action: The Power of ‘Why’

Great leaders don’t just lead—they inspire. This characteristic often means the difference between an organization’s success or failure. Without great leadership, corporate culture suffers, leading to employee apathy, high turnover, reduced productivity, lack of innovation, and a toxic work environment ...
/ / leadership, leader, General
ai detector

The Dark Side of AI Detectors: Why Accuracy Is Not Guaranteed

As more writers use generative artificial intelligence (GenAI) to create, some editors are taking steps to make sure they don’t. This often comes in the form of AI detectors. It’s understandable that editors want to guarantee accuracy and avoid machine-content ...
unsubscribing

The Power of Unsubscribing: Reclaim Time, Focus, and Productivity

Research shows that professionals who receive more than 100 emails per day spend 80 hours a year sorting through spam messages. For those who receive only 30-60 external emails daily, 11 hours a year is wasted on junk email. In ...
time management

Budget-Friendly Time Management Tools to Keep You on Track

Time is one of your most valuable assets, and how it’s managed can directly impact individual and operational success. Effective time management is increasingly important in today’s always-on, get-more-done-with-less work environment. Time management involves planning, organizing, and prioritizing tasks to ...
client reviews

Five Proven Strategies to Drive Raving Client Reviews

Client reviews hold immense power. A recent survey states that 94 percent of customers say they have avoided a business based on bad reviews. Yet, many businesses, especially in the B2B marketplace, overlook the importance of actively soliciting feedback from ...
thought leaders marketing plan

Why Every Thought Leader Needs a Marketing Plan to Build and Sustain Influence

Thought leadership is a powerful way to influence industries, drive innovation, and build credibility in the B2B marketplace. But to maintain influence and ensure long-term success, thought leaders need more than just ideas—they need a strategic marketing plan. A marketing ...